What is a claim?

In the rail industry claims are the method used to file a grievance. Claims are filed when a violation of our agreements occurs. The penalty for an agreement violation can range from makewhole (difference in pay), stipulated payment (set amount of miles or dollar value) or a penalty day (basic day). The payment depends on the type of violation. Claims that don't include all the necessary information or are poorly written are extremely hard to get paid. This division has built a claim book that list many of the most common agreement violations and gives an example of how these claims should be submitted. 

IMPORTANT INFO REGARDING CLAIMS